• Microsoft Support

  • Microsoft customer support is a range of customer services to help customers in making cost effective and correct use of a product. If the customer faces any problem it provides 24/7 technical support to our user.

     

    Microsoft online service suite includes:

     

    Exchange Online

    • SharePoint Online

    • Office Communications Online

    • Microsoft Forefront

    • Microsoft Office Live Meeting

      

    Business Productivity Online Standard Suite (BPOS).Microsoft Online strategy that includes both Live and Online Services. Microsoft support has set up a dedicated support department for BPOS.The main difference between the type of support requests from service requests for Microsoft products the customer runs on his own infrastructure. Microsoft's main support-providing new Level1 and Level2 support engineers for this desk and for more information contact https://microsoftsupports.net/microsoft-windows-support/

     

    Some types of online support for customers:

    This type of customer support is very common in any services industry. It provides best solutions to our users. In another word, we can say that it is "Time and Materials" (T&M) IT support.

     

    * Live Chat Support

    In Live Chat Support, a web visitor to strive a text chat session is started by clicking on a link on the source website.

    * Email Support

    It is the another way of a communication channel in this type of channel Email plays a very important role.It offers web-based assistance for your customers when problems do not require an immediate answer.

     

    * Remote Support

    Resolves problems of a computer from one end to another end are remote support. Companies can save a huge amount of money through remote support. IT technicians are supported with several tools that allow them to access to customers computers at different parts of the world.

    They are able to gain access and able to detect software related problems from remote locations.

     

    • Managed services

    In this type of support, Company will receive a list of

    well-defined services, with well-defined "response and

    resolution times". The best part of managed service is, it

    provides 24/7 monitoring of servers, 24/7 help desk

    support for daily computer issues. If a problem is not

    solved then on-site visits by a technician and resolved a

    problem remotely.

     

     

    If you feel any query then contact us our Microsoft technical

    support team they give 24*7 services to our users.